Return & Exchange Policy
Golden Guarantee
We are proud to offer the Golden Guarantee on all our products. If you are not satisfied with the product, you can return it within 14 days of receipt.
Return Conditions
- Product must be in original condition and unused
- Packaging must be intact and sealed
- Purchase receipt or order number must be included
- Return must be requested within 14 days of receipt
How to Return
- Contact us via WhatsApp: 01037257677
- Provide your order number and reason for return
- We will arrange to pick up the product from you
- After inspection, refund will be processed within 7 business days
Exchange
You can exchange the product for another of the same value or higher value by paying the difference.
Exceptions
- Opened or used products cannot be returned
- Special offers and discounted items cannot be returned